Settings
Permission Request Notifications
How you want to be notified when an agent submits a permission request.
Mattermost DM only
Mattermost DM
Ops (ops.exprezoe.com)
Your MM user ID (e.g. m1p35kadqjbyfgish3xotfdijy). Notifications are sent as Sentinel via DM.
How it works
When an agent submits a permission request, Agent Console sends you a notification immediately.
DM notifications are sent as Sentinel using the API token stored on the selected Mattermost instance.
Email notifications require SMTP configuration in the container environment.
Auto-approved requests do not trigger notifications.